Meeting Mr. Foobar

I was thrilled and flattered when I received an email from the Supreme Nerd, Beta Foobar himself, telling me that, of all the bloggers in the blogosphere, I had been chosen to interview him. More...

Fractals of Evolution

For a story of change, nothing beats evolution.  Richard Dawkins tells his versions of the story very well in More...

Living with Jitter

This is a post about getting good-quality VoIP on an imperfect broadband connection.  The first section is the nerdy part which describes why the problem; the second section deta More...

Better News at Vonage

This weekend I had a good customer service experience with Vonage.  I More...

Wakeup Call

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Managing CEOs for Programmers (Continued)

As difficult as it is for a programmer to manage a non-technical CEO (yesterday’s post),More...

Managing CEOs for Programmers

Every programmer knows there are two kinds of CEO – technical and non-technical.  They have to be managed very differently.  In either More...

It’s Time to Legalize Drugs (continued)

I’ve seen a number of new thoughts pro and con since I blogged that drugs should be legalizedMore...

DON’T Ask the Users What They Want! (Continued)

Brady Joslin commented on my first post about great products saying that you shou More...

Bad Service is Expensive to Deliver

Andy Abramson says he agrees with most of More...